MSI Assistant

I'm the MSI customer service assistant. It's my pleasure to help. Please kindly select the category below.

．．．

I found those frequently asked questions might help solve the problem, or you may go next to see our contact channels.

Chat Message

Sorry no service

Chat Message

You have too many connection

Talk to a person Cancel

Connecting you to a live agent

MSI customer service

Agent has joined the chat

MSI Customer Service

Chat Ended

Chat Session Ended

MSI Customer Service

Your Feedback

How satisfied were you with this online customer service experience?

Share us more about your experience

Your Feedback

We appreciate your feedback, thank you!

Welcome to MSI Online Assistant!
Please select a service to receive resources to support or talk to our laptop technicians.

If you need to find our service location, please check: Service Location.

I would like to talk to a person

I would like to check some support articles before talking to a person

Click Here for Video Tutorials

Welcome to MSI Online Assistant

Our live chat support hours are from 9AM to 5PM Mon-Fri, excluding Public Holidays and Weekends. If you need support during off-hours, you can also reach our support team by using our online ticketing system https://account.msi.com/login?ref=service/ocss

Thank you for contacting MSI in the after-hours.

Our trading hours are from 9am to 5pm Monday to Friday. (Sydney Time)

Alternatively, click on “Next” to check out some support articles and technical walkthrough guide.

Welcome to MSI Online Assistant!
Please select a service to receive resources to support or talk to our laptop technicians.

If you need to find our service location, please check: Service Location.

I would like to check some support articles before talking to a person

Click Here for Video Tutorials

Chat Message

MSI Chat AI: Is there anything else I can do for you? If not, then the chat will be terminated in 2 min or Please reply to keep the chat alive.

0

Chat Message

Thank you very much for using MSI Chat Service. Have a good one. Enjoy.

Chat Message

We are very sorry that all of our agents are currently busy at the moment. Would you mind to contact us by 1300 222 688 or lodge a ticket at the link below https://account.msi.com/services/tickets/inquiry . Thank you very much.