MSI Assistant

I'm the MSI customer service assistant. It's my pleasure to help. Please kindly select the category below.

．．．

I found those frequently asked questions might help solve the problem, or you may go next to see our contact channels.

Chat Message

Sorry no service

Chat Message

You have too many connections

Talk to a person Cancel

Connecting you to a live agent

MSI customer service

Agent has joined the chat

MSI Customer Support

Chat Ended

Chat session expired

MSI Customer Support

Your opinion is important to us. A satisfaction survey will be sent to your inbox.
Have a nice day!

Your Feedback

How satisfied were you with this online customer service experience?

Share us more about your experience

Your Feedback

We appreciate your feedback, thank you!

Welcome to MSI Online Assistant. Please select
a service to receive resources to support or talk to our Customer support representative.
Please note this chat is related only to warranty and service support. Motherboards, graphics cards and other components must be reported to the retailer.

I would like to check some support articles before talking to a person

Click Here for Video Tutorials

Welcome to MSI Online Assistant

We are sorry to inform you that our live chat is not available today. If you need support during off-hours, you can also reach our support team by using our online ticket system from below link, our representatives will get in touch with you within 48hours Mon-Fri.
Please accept apologies for any inconvenience caused.

Thank you for contacting MSI in the after-hours.

Inquiry Form: https://account.msi.com/login?ref=service/ocss

Alternatively, click on “Next” to check out some support articles and technical walkthrough guide.

Welcome to MSI Online Assistant. Please select
a service to receive resources to support or talk to our Customer support representative.
Please note this chat is related only to warranty and service support. Motherboards, graphics cards and other components must be reported to the retailer.

I would like to check some support articles before talking to a person

Click Here for Video Tutorials

Chat Message

MSI Chat AI: Is there anything else I can do for you? If not, then the chat will be terminated in 8 min . Please reply to keep the chat alive.

0

Chat Message

Thank you very much for using MSI Chat Service. Have a good day.

Chat Message

All our agents are currently busy, please wait a little longer or try again later. You can also file a ticket with your query under this link https://account.msi.com/en/services/tickets/inquiry . Thank you very much.