MSI Assistant

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Welcome to MSI Online Assistant

Note: Our LiveChat Support is based in Australia
Our live chat support hours are from 11AM to 7PM Mon-Fri NZ Time, excluding Australia Public Holidays and closed on weekends. If you need support during off-hours, you can also reach our support team by using our online customer service support ticketing system https://account.msi.com/login?ref=service/ocss

Thank you for contacting MSI in the after-hours.

Our trading hours are from 9am to 5pm Monday to Friday. (Sydney Time)

Alternatively, click on “Next” to check out some support articles and technical walkthrough guide.

Welcome to MSI Online Assistant. Please select
a service to receive resources to support or talk to our laptop technicians

I would like to check some support articles before talking to a person

Click Here for Video Tutorials

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MSI Chat AI: Is there anything else I can do for you? If not, then the chat will be terminated in 2 min or Please reply to keep the chat alive.

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Thank you very much for using MSI Chat Service. Have a good one. Enjoy.

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We are very sorry that all of our agents are currently busy at the moment. Would you mind to contact us by 1300 222 688 or lodge a ticket at the link below https://account.msi.com/services/tickets/inquiry . Thank you very much.